Return
With the ETIVERA Returns Portal, you can quickly send returns to ETIVERA at no cost to you. Create your return label and drop off the package at your local post office.
IMPORTANT: Please be sure to return glassware via a shipping carrier. Please pack the items securely. The ETIVERA packaging we used to send the items to you is ideal for this purpose.
Returns Portal for Returns from Austria
You can create shipping labels here and drop off your package for free at any Austrian post office or postal partner.
Post.at Returns Portal
Returns Portal for Returns from Germany
You can create shipping labels here and drop off your package for free at any DHL partner location in Germany.
DHL Returns Portal
International Returns Portal
For returns from all other countries, please use our International Returns Portal. There, you can generate shipping labels and drop off your package at your local postal partner for free.
Returns Portal for Returns from Germany